Contact
Your wellness journey
starts here
Two ways in: start the intake if you’re ready, or just ask a question first. Both reach the same place.
How to get in touch
I’m ready to book
The intake form collects what is needed to get you scheduled — contact details, and what you are seeking care for. It goes directly and securely to the practice.
Start the intakeI have a question first
Not ready to fill out a full intake? Send a short question about pricing, the appointment policy, or whether a service is a fit. No forms, no commitment.
Ask a questionNew patients
Start your intake
The intake form is hosted securely by Valant, the practice’s medical records system. Everything you enter goes straight to the practice — nothing is stored on this website.
- Takes about five minutes
- Asks for your contact details and what you are seeking care for
- Opens in a new tab at valant.io, so this page stays where it is
Would rather not fill in a form? Call or text (973) 620-2774 and the office will take your information directly.
General questions
Ask a question
Questions about pricing, the appointment policy, or whether a service is a fit — no intake required.
Recommended
Text the practice
The main line runs on Spruce, so a text to (973) 620-2774 is encrypted and HIPAA-protected. You can include whatever detail you think matters, and it reaches the practice directly rather than a website inbox.
You can also write to admin@serenitypeak.sprucecare.com, which is HIPAA-protected the same way. Messages are not monitored around the clock — see the crisis note below if you need help now.
Prefer to call, or use ordinary email?
Call (973) 620-2774 during business hours, or email Care@serenitypeakcare.com.
Ordinary email is not secure. It is fine for “what does an evaluation cost?” — but please text the main line, use the secure email above, or call for anything about symptoms, diagnoses or medications.
Office
- Phone & text(973) 620-2774
- Fax(973) 671-3968
- Secure emailadmin@serenitypeak.sprucecare.com
- General emailCare@serenitypeakcare.com
-
Office3125 Route 10
Denville, NJ 07834 - Licensed inNew Jersey, New York, Florida, and Arizona
- Existing patientsSign in to the patient portal
Hours
Monday–Friday, by appointment.
Weekends, by appointment.
Need immediate help?
If you are experiencing a mental health crisis or need immediate support, call or text 988 to reach the 988 Suicide & Crisis Lifeline. If you are experiencing a medical emergency or are in immediate danger, call 911 or go to the nearest emergency room.
This practice does not provide emergency or crisis services.
Before your first visit
What to expect
Do you see patients in person?
Yes — in-person appointments are available in New Jersey by appointment. Care is primarily delivered by secure telehealth video, for patients located in New Jersey, New York, Florida, and Arizona. For a telehealth visit you will need a private space, a device with a camera, and a reliable connection.
Who do you treat?
Adolescents aged 15 and older, and adults. A parent or guardian is involved in care for patients under 18.
How long is the first appointment?
An initial psychiatric evaluation is 60 minutes. Follow-up visits are 20–30 minutes, with a 45–60 minute extended visit available for more complex medication management or supportive psychotherapy. The initial evaluation is longer because it covers your full history. See services and pricing.
What should I have ready?
A list of all current medications and supplements with doses, any recent lab work, and your pharmacy. Serenity Peak is private pay, so there is no insurance card to gather — payment is due at the time of your visit.
Can you prescribe controlled substances by telehealth?
Sometimes. Prescribing controlled substances by telehealth — including stimulant medications for ADHD — is governed by federal DEA rules and by the rules of the state you are physically located in, and those differ between New Jersey, New York, Florida and Arizona. Whether a controlled medication is appropriate for you is a clinical decision made during your evaluation, not something that can be promised beforehand. If a stimulant is what you are hoping for, say so when you book so we can be upfront about what is possible in your state.
What happens if I need to cancel?
Please give at least 48 business hours’ notice. Appointments canceled, rescheduled, or missed with less than 48 business hours’ notice are subject to a $75 non-refundable late cancellation fee. Full details are on the appointment policy.
Do you take insurance?
No — Serenity Peak is a private-pay practice and does not bill insurance directly. Every price is listed on the services and pricing page, and payment is due at the time of your visit.
How soon will I hear back?
Messages sent during business hours are typically answered within 48 business hours. This practice does not provide crisis or after-hours coverage — call or text 988 for urgent mental health support.
More questions
Forms, labs, telehealth
and staying in touch
Forms, labs and testing
Do I need to complete any forms before my appointment?
Yes. All required intake forms must be completed before your scheduled appointment. These forms allow us to review your medical history and prepare for your consultation. If your forms are not completed beforehand, your appointment may need to be rescheduled.
Do I need blood work before my first visit?
Not necessarily. Depending on the reason for your visit, laboratory testing may be ordered before your consultation so your results can be reviewed together during your appointment. For example, patients seeking hormone optimization may require laboratory testing before their initial evaluation.
Can you order labs for me?
Yes. Laboratory testing can be ordered when clinically appropriate. We generally work with Labcorp and Quest Diagnostics and can provide you with a lab order to take to a convenient location near you. You may provide your insurance information directly to the laboratory for billing. Coverage and out-of-pocket costs are determined by your individual insurance plan and the laboratory.
Can I use recent lab results from another provider?
Yes. We are happy to review recent laboratory results from another healthcare provider. Depending on when the testing was completed, what was tested, and the reason for your consultation, additional or repeat laboratory testing may be recommended.
Do I need to fast for my labs?
It depends on the testing being ordered. Certain laboratory tests may require fasting, and you will be given specific instructions when applicable. Water is generally encouraged and may be consumed while fasting unless you are instructed otherwise.
Telehealth
What states are you able to see patients in via telehealth?
Telehealth appointments are available to patients who are physically located in a state where your provider is licensed to practice at the time of the appointment. Serenity Peak is currently available to patients located in New Jersey, New York, Florida, and Arizona.
Where should I be located during my telehealth appointment?
You must be physically located in a state where your provider is licensed to practice at the time of your telehealth appointment. We also recommend joining from a private, quiet location with a reliable internet connection where you can comfortably discuss your medical history and concerns.
Communication
How do I contact my provider between appointments?
For non-urgent questions or concerns between appointments, you may call or text the office at (973) 620-2774. Messages are not monitored 24/7 and response times may vary.
What should I do if I have an urgent medical concern?
Our office does not provide emergency services, and calls and text messages are not monitored 24/7.
For urgent medical concerns, contact your primary care provider or seek care at an urgent care center. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
For a mental health or substance-use crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline.